Support
Quick answers. For anything else, see the contact at the bottom.
How do I back up and restore my log?
- Open the backup screen in Typerep and save a backup file to Files or iCloud Drive.
- To restore, choose a backup file. Merge adds what is missing and changes nothing else. Replace swaps everything and first shows what the file contains, and keeps a safety copy of your current data.
The app also keeps automatic copies daily and before every restore, but those are deleted with the app, so save a file elsewhere too. Backups do not include progress photos or Apple Health values.
How do I import my old workouts?
Typerep can read exports from Strong, Hevy and FitNotes, and notes you paste in. If a file has weights with no unit, you are asked kilograms or pounds. Lines it cannot read with confidence are shown for review, never guessed, and you get a report at the end. Timed and distance sets are not imported yet and are listed in the report.
What data leaves my phone?
Your log, plans, photos and chat are stored on your iPhone (chat stays in a file on the phone and is never synced to iCloud), and Apple Health values are read on demand and never stored by Typerep. When Chalk answers a question, it sends your chat message and the results of the lookups it runs, only for the kinds of information you allowed during setup (workout log, plans, progress and records, body weight, injuries and notes, your own exercises, Apple Health summaries). Importing sends the text you paste. Photos, location and raw Health samples (sleep, heart rate variability, heart rate, respiratory rate) are never sent. The messages go through our server, which stores nothing, to OpenRouter and on to a model provider. See the privacy policy for the full list.
How do I change what Chalk can see, or turn it off?
Open You > Chalk and your data. Switch off any kind of information, or turn Chalk off. Chalk stops using it at once, including in a reply in progress. Logging, workouts and plans keep working.
Does Typerep work without Apple Intelligence?
Yes. Logging, history, plans and the training engine work on every supported iPhone with no model. Chat needs online help, which you can turn off.
Does it sync between devices?
Yes, if you want it to. iCloud sync is optional and off until you turn it on in You > iCloud. It keeps your log, plans, gyms, machines and the notes Chalk remembers in your own private iCloud, so they come back when you reinstall the app or get a new iPhone. Only you can read them, and nothing goes to our server. Apple Health values are never part of it, and progress photos stay on this iPhone. With sync off, your data lives on one iPhone, so back up regularly. See the privacy policy for the full picture.
Can I log without opening the app?
Partly. The widgets show today's workout, this week and your next set on the Home Screen. With Siri or Shortcuts you can start a workout, log a set or open the rest timer; the set you log is the same line you would type in the app.
Can I get my data out?
Yes. In the backup screen you can export plain text, CSV in layouts Strong and Hevy import, or a full backup file. Nothing is locked in.
Which iPhones does it support?
iOS 17 or later. Chalk's on-device answers need iOS 26 with Apple Intelligence; on other iPhones Chalk can answer online if you allow it. Logging and workouts never depend on either.
How do I report a bug?
If you are in the TestFlight beta, use TestFlight's “Send Beta Feedback” (you can attach a screenshot), or email us. Say what you typed, what you expected and what happened. Please do not send backup files unless asked.
Contact
Email: support@typerep.shadmanrakib.com